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The DELIGHTful Episode

For #libux 2, we read Jim Shamlin’s “Satisfaction, Delight, Disappointment, and Shock.” We talk about inspiring delight through customer service and novelty. Other gems: we like Treehouse, jingles, book lists, WordPress, and free dessert!

The Audio

Coming Soon

The Video

written in in book lists, customer service, delight, novelty Read on →