libux

with Amanda and Michael

We now live at libux.co! You'll be redirected in a jiffy.

Each week, #libuxers Amanda Goodman and Michael Schofield talk user experience and web design for libraries. We record live at weird, late hours, and rip the audio for release within a day or two.

On Personalization

This week, A&M read “The Invasive Valley of Personalization” and consider whether libraries do themselves disservice by not taking advantage of checkout history, search history within the library website, and other account information.

Also, a toddler wakes up.

The Audio

Coming Soon

The Video

written in Read on →

The DELIGHTful Episode

For #libux 2, we read Jim Shamlin’s “Satisfaction, Delight, Disappointment, and Shock.” We talk about inspiring delight through customer service and novelty. Other gems: we like Treehouse, jingles, book lists, WordPress, and free dessert!

The Audio

Coming Soon

The Video

written in in book lists, customer service, delight, novelty Read on →